Important Update: Changes to European Union (EU) Customs Regulations
Effective June 27, 2026, a flat rate customs duty of RM 16 per line item for parcel values of €150 and below will be collected from the shipper.
This applies to parcels destined to any of the 27 EU member states:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland,
Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

Updates on Shipping to the United States
US import tariffs are revised from 19% to 10% for Economy and Standard shipping (DDP).

How to label your parcel

So you’ve placed a booking online, what’s next?

To ensure that all your parcels arrive at our hub safely, we would suggest the following steps:

Please make sure that each parcel has
• 1 Flickpost label (from Flickpost system) AND
• 1 GDEX label (Emailed to you)
attached to it before handing over to the GDEX driver. They will call you before heading over.

For bookings placed before 12pm, Gdex pickup label will emailed to you same day by 12pm.

Option to drop-off

Alternatively, instead of waiting for the pickup, you also have the option to drop-off your parcel(s) at any GDEX outlet.

You may search for the closest Drop-off Points here.

Related terms

So you’ve placed a booking online, what’s next?

To ensure that all your parcels arrive at our hub safely, we would suggest the following steps:

Please make sure that each parcel has
• 1 Flickpost label (from Flickpost system) AND
• 1 GDEX label (Emailed to you)
attached to it before handing over to the GDEX driver. They will call you before heading over.

For bookings placed before 12pm, Gdex pickup label will emailed to you same day by 12pm.

Option to drop-off

Alternatively, instead of waiting for the pickup, you also have the option to drop-off your parcel(s) at any GDEX outlet.

You may search for the closest Drop-off Points here.