Public holiday announcement: Our office is closed on Thursday (Oct 31) in conjunction with Deepavali. Business will resume on Friday (Nov 1).

Merchant Program

Welcome to our Merchant Program! We’re excited to invite you to become a part of our growing network of retail partners and Pickup and Drop-off (PUDO) locations. If you have a physical store, we would love for you to collaborate with us and offer our shipping solutions to your customers. Join hands with us to provide efficient shipping services and unlock a world of benefits for your business.

We're Looking For

Authorised
Resellers

Pickup & Drop-Off
(PUDO) Points

Testimonials

What's in it for me?

Versatile Shipping Solutions

Access to a wide range of shipping services tailored to meet the unique needs of your customers.

Attractive
Commissions

Earn competitive commissions on every successful shipment made through your store.

Ongoing
Support

We prioritize customer satisfaction. Our dedicated support team is here to assist you and your team every step of the way.

Merchant Training and Onboarding

Get up to speed with our platform quickly with comprehensive training and onboarding resources.

API
Integration

Seamlessly Integrate our services into your existing systems for a hassle-free experience.

Money-back
Guarantee

Start offering risk-free shipping to your customers. Missing or damaged parcels? We’ll give you a 100% refund.*

Marketing
Support

Tap into our marketing materials and promotional tools. You might even star in our Merchant Success Story!

Merchant Starter Kit

Place a booking before 12:00 noon for same day pick up.
Volumetric weight (VM), or dimensional weight reflects the density of a parcel. In general, a less dense item would occupy more space (i.e. more volume), and vice versa. VM is calculated using the following formula: (Length x Width x Height) cm / 5000 This is then compared against the actual weight of the parcel. The greater of the two will be used to determine the shipping fee.
Flickpost Greenlane (绿色通道) shipping option offers guaranteed custom clearance and paid duty tax 包税包清关 to China. Following are the items that can be shipped through Greenlane:
Flickpost Greenlane (绿色通道) shipping option offers guaranteed custom clearance and paid duty tax 包税包清关 to China. Following are the items that can be shipped through Greenlane:
Monday – Friday, between 2pm – 6pm
All shipping rates quoted are nett, except for the following:
No liquids and batteries for Economy and Standard shipping. Liquids and batteries should only be shipped via the Priority option.
No liquids and batteries for Economy and Standard shipping. Liquids and batteries should only be shipped via the Priority option.

Minimal eligibility criteria

To ensure the highest standards within our Merchant Program, we’ve established the following eligibility criteria for prospective applicants:

Physical Store

Merchants must operate from a physical storefront, ensuring a professional and secure environment for conducting business. Applications from businesses operating from residential premises will not be accepted.

SSM Registration

All applicants must be registered with the Companies Commission of Malaysia (SSM).

Security Measures

Maintain a minimum of two High-Definition (HD) Closed-Circuit Television (CCTV) cameras within your store to safeguard your premises and shipments effectively.

Enthusiasm

We’re looking for merchants who share our passion for providing outstanding shipping solutions and exceptional customer service. Enthusiasm and an eagerness to learn are key ingredients for success in our program.
If you meet these criteria and are ready to embark on an exciting journey with us, we encourage you to apply and become a valued member of our Merchant Program. Your commitment to these standards ensures the continued excellence of our network. Join us today and let’s create shipping success together!

How to apply

Frequently Asked Questions

“Consignment” or “Shipment” refers to any documents or parcel which is registered under one tracking number or travels under a single waybill, which may include air, road or any other carrier, addressed to a single address.

“Consignor”, “Sender”, “Shipper”, “Client” or “User” refers to the person who sent or initiated the postage of a shipment.

“Consignee”, “Recipient” or “Receiver” refers to the person whom the document or parcel is being addressed to, of whom is entitled to receive the shipment.

“Shipping Label(s)” refers to the consignment note or airway bill produced/generated automatically via the Flickpost user dashboard. This will need to be attached to any document or parcel prior to postage.

“Working Day” refers to any business day from Monday to Friday, 9am to 6pm, excluding weekends and public holidays.

2.1 By means of this agreement, you agree to contract Flickpost in the provision of services pertaining to the pickup, handling and dispatch/delivery of documents or parcels to a cross-border destination. Flickpost is responsible for the collection and delivery to the recipient, where these services may be rendered by a reputable third party.

2.2 Flickpost will exercise professional care and skill in regards to the provision of services; and when applicable, you agree to furnish Flickpost with the necessary information, documentation and assistance required for us to perform those services to ensure compliance with the laws, regulations and terms outlined herein. Said information is deemed confidential property and will not be sold, rented or licensed to any third party.

2.3 Flickpost agrees to manage, at its own expense, all data and other electronic/automated systems necessary for the storage and transmission of customer information. This includes tracking of shipments on the Flickpost website. Some third party data resources may be accessed to furnish tracking information on the Flickpost website, and as such, Flickpost will not be liable for the accuracy of some displayed information.

2.4 To assist users in other locations who may speak a different language, the Flickpost website content may be translated, in whole or in part, into a different language. Flickpost cannot guarantee the accuracy of such translations and users must be responsible for evaluating and validating the accuracy of any translated content in their respective language(s). And should the Flickpost website contain any translations powered by Google, Google disclaims all warranties for reliability and accuracy, both express or implied.

2.5 The Flickpost website may contain links to third party sites and resources and as such, Flickpost cannot guarantee the availability and accuracy of these third party sites in regards to the content, products and services offered by those third parties. Third party sites are also subject to different terms of service and privacy policies. Any third party links on the Flickpost website does not constitute an endorsement by Flickpost of their products and services.

2.6 Given the nature of the Internet, Flickpost cannot guarantee continuous uptime, i.e. uninterrupted access and availability of the Flickpost website and booking system. Flickpost may carry out technical and maintenance measures from time to time to upkeep and improve the features and functionalities of the site. In view of capacity limits, Flickpost may restrict access to the website temporarily, if deemed necessary, while necessary improvements, modifications or enhancements are made to increase the capacity, security and integrity of our servers.

3.1 Flickpost reserves the right to update or modify these terms at any time at its discretion without prior notice.

3.2 The “Last Updated” date at the top of this page shall be revised accordingly in the event of any new updates or changes to these terms.

4.1 New users must sign up and register an account (“Flickpost Account”) in order to gain access to certain features on the Flickpost website, such as booking a shipment or making payment for their bookings. If you are registering an account for a business, company, organization or any other legal entity, you agree and acknowledge that you have the authority to do so and any representations made shall be legally binding upon that entity.

4.2 The Flickpost sign up or registration process can be done using an email address and creation of a password; via certain third party social networking services, such as Facebook or Google (“SNS”); or through a direct messaging service such as WhatsApp.

4.3 You agree to provide accurate and up-to-date information during the sign up or registration process.

4.4 You must verify your account by clicking on the link in the verification email sent and typing in the six digit One-Time Passcode (“OTP”) received via SMS on your mobile phone.

4.5 You shall be responsible for maintaining the security and confidentiality of your Flickpost account credentials. And under no circumstance shall you disclose your credentials to a third party. If you discover any suspicious transactions/activities, or have any reason to suspect that your credentials have been stolen, lost, misappropriated by a third party, or compromised in any way, you must notify Flickpost immediately. By default, you are liable for all activities conducted through your account, unless you have evidence that such transactions were unauthorized or you were not otherwise negligent (such as disclosing your credentials to a third party or failure to report any suspicious activities upon discovery).

5.1 The Flickpost website and its content, as well as any other intellectual property, in part or in its entirety, including, but is not limited to, trademarks, patents, copyrights, marketing, promotional or advertising materials is the sole and exclusive property of Flickpost, and/or its licensors and authorizing third parties.

5.2 You will not exploit, replicate, plagiarize, distribute, license, transfer, trade, sell, broadcast, publicly display, transmit or prepare derivative works of any content, logos, copyright, trademark or associated proprietary rights contained in the Flickpost website, unless you are the legal and rightful owner of certain content, or otherwise expressly permitted in writing.

5.3 Any logos, trade names, service marks or any other proprietary designations of third parties incorporated in or accompanying the Flickpost website are for identification purposes only and shall remain the property of their respective owners.

5.4 Flickpost respects copyright law and expects its users to do the same. If you have reason to believe that any content available on the Flickpost website infringes any trademarks or copyrights you own, do notify us accordingly.

5.1 The Flickpost website and its content, as well as any other intellectual property, in part or in its entirety, including, but is not limited to, trademarks, patents, copyrights, marketing, promotional or advertising materials is the sole and exclusive property of Flickpost, and/or its licensors and authorizing third parties.

5.2 You will not exploit, replicate, plagiarize, distribute, license, transfer, trade, sell, broadcast, publicly display, transmit or prepare derivative works of any content, logos, copyright, trademark or associated proprietary rights contained in the Flickpost website, unless you are the legal and rightful owner of certain content, or otherwise expressly permitted in writing.

5.3 Any logos, trade names, service marks or any other proprietary designations of third parties incorporated in or accompanying the Flickpost website are for identification purposes only and shall remain the property of their respective owners.

5.4 Flickpost respects copyright law and expects its users to do the same. If you have reason to believe that any content available on the Flickpost website infringes any trademarks or copyrights you own, do notify us accordingly.

5.1 The Flickpost website and its content, as well as any other intellectual property, in part or in its entirety, including, but is not limited to, trademarks, patents, copyrights, marketing, promotional or advertising materials is the sole and exclusive property of Flickpost, and/or its licensors and authorizing third parties.

5.2 You will not exploit, replicate, plagiarize, distribute, license, transfer, trade, sell, broadcast, publicly display, transmit or prepare derivative works of any content, logos, copyright, trademark or associated proprietary rights contained in the Flickpost website, unless you are the legal and rightful owner of certain content, or otherwise expressly permitted in writing.

5.3 Any logos, trade names, service marks or any other proprietary designations of third parties incorporated in or accompanying the Flickpost website are for identification purposes only and shall remain the property of their respective owners.

5.4 Flickpost respects copyright law and expects its users to do the same. If you have reason to believe that any content available on the Flickpost website infringes any trademarks or copyrights you own, do notify us accordingly.

5.1 The Flickpost website and its content, as well as any other intellectual property, in part or in its entirety, including, but is not limited to, trademarks, patents, copyrights, marketing, promotional or advertising materials is the sole and exclusive property of Flickpost, and/or its licensors and authorizing third parties.

5.2 You will not exploit, replicate, plagiarize, distribute, license, transfer, trade, sell, broadcast, publicly display, transmit or prepare derivative works of any content, logos, copyright, trademark or associated proprietary rights contained in the Flickpost website, unless you are the legal and rightful owner of certain content, or otherwise expressly permitted in writing.

5.3 Any logos, trade names, service marks or any other proprietary designations of third parties incorporated in or accompanying the Flickpost website are for identification purposes only and shall remain the property of their respective owners.

5.4 Flickpost respects copyright law and expects its users to do the same. If you have reason to believe that any content available on the Flickpost website infringes any trademarks or copyrights you own, do notify us accordingly.

5.1 The Flickpost website and its content, as well as any other intellectual property, in part or in its entirety, including, but is not limited to, trademarks, patents, copyrights, marketing, promotional or advertising materials is the sole and exclusive property of Flickpost, and/or its licensors and authorizing third parties.

5.2 You will not exploit, replicate, plagiarize, distribute, license, transfer, trade, sell, broadcast, publicly display, transmit or prepare derivative works of any content, logos, copyright, trademark or associated proprietary rights contained in the Flickpost website, unless you are the legal and rightful owner of certain content, or otherwise expressly permitted in writing.

5.3 Any logos, trade names, service marks or any other proprietary designations of third parties incorporated in or accompanying the Flickpost website are for identification purposes only and shall remain the property of their respective owners.

5.4 Flickpost respects copyright law and expects its users to do the same. If you have reason to believe that any content available on the Flickpost website infringes any trademarks or copyrights you own, do notify us accordingly.

5.1 The Flickpost website and its content, as well as any other intellectual property, in part or in its entirety, including, but is not limited to, trademarks, patents, copyrights, marketing, promotional or advertising materials is the sole and exclusive property of Flickpost, and/or its licensors and authorizing third parties.

5.2 You will not exploit, replicate, plagiarize, distribute, license, transfer, trade, sell, broadcast, publicly display, transmit or prepare derivative works of any content, logos, copyright, trademark or associated proprietary rights contained in the Flickpost website, unless you are the legal and rightful owner of certain content, or otherwise expressly permitted in writing.

5.3 Any logos, trade names, service marks or any other proprietary designations of third parties incorporated in or accompanying the Flickpost website are for identification purposes only and shall remain the property of their respective owners.

5.4 Flickpost respects copyright law and expects its users to do the same. If you have reason to believe that any content available on the Flickpost website infringes any trademarks or copyrights you own, do notify us accordingly.

5.1 The Flickpost website and its content, as well as any other intellectual property, in part or in its entirety, including, but is not limited to, trademarks, patents, copyrights, marketing, promotional or advertising materials is the sole and exclusive property of Flickpost, and/or its licensors and authorizing third parties.

5.2 You will not exploit, replicate, plagiarize, distribute, license, transfer, trade, sell, broadcast, publicly display, transmit or prepare derivative works of any content, logos, copyright, trademark or associated proprietary rights contained in the Flickpost website, unless you are the legal and rightful owner of certain content, or otherwise expressly permitted in writing.

5.3 Any logos, trade names, service marks or any other proprietary designations of third parties incorporated in or accompanying the Flickpost website are for identification purposes only and shall remain the property of their respective owners.

5.4 Flickpost respects copyright law and expects its users to do the same. If you have reason to believe that any content available on the Flickpost website infringes any trademarks or copyrights you own, do notify us accordingly.

5.1 The Flickpost website and its content, as well as any other intellectual property, in part or in its entirety, including, but is not limited to, trademarks, patents, copyrights, marketing, promotional or advertising materials is the sole and exclusive property of Flickpost, and/or its licensors and authorizing third parties.

5.2 You will not exploit, replicate, plagiarize, distribute, license, transfer, trade, sell, broadcast, publicly display, transmit or prepare derivative works of any content, logos, copyright, trademark or associated proprietary rights contained in the Flickpost website, unless you are the legal and rightful owner of certain content, or otherwise expressly permitted in writing.

5.3 Any logos, trade names, service marks or any other proprietary designations of third parties incorporated in or accompanying the Flickpost website are for identification purposes only and shall remain the property of their respective owners.

5.4 Flickpost respects copyright law and expects its users to do the same. If you have reason to believe that any content available on the Flickpost website infringes any trademarks or copyrights you own, do notify us accordingly.

5.1 The Flickpost website and its content, as well as any other intellectual property, in part or in its entirety, including, but is not limited to, trademarks, patents, copyrights, marketing, promotional or advertising materials is the sole and exclusive property of Flickpost, and/or its licensors and authorizing third parties.

5.2 You will not exploit, replicate, plagiarize, distribute, license, transfer, trade, sell, broadcast, publicly display, transmit or prepare derivative works of any content, logos, copyright, trademark or associated proprietary rights contained in the Flickpost website, unless you are the legal and rightful owner of certain content, or otherwise expressly permitted in writing.

5.3 Any logos, trade names, service marks or any other proprietary designations of third parties incorporated in or accompanying the Flickpost website are for identification purposes only and shall remain the property of their respective owners.

5.4 Flickpost respects copyright law and expects its users to do the same. If you have reason to believe that any content available on the Flickpost website infringes any trademarks or copyrights you own, do notify us accordingly.

5.1 The Flickpost website and its content, as well as any other intellectual property, in part or in its entirety, including, but is not limited to, trademarks, patents, copyrights, marketing, promotional or advertising materials is the sole and exclusive property of Flickpost, and/or its licensors and authorizing third parties.

5.2 You will not exploit, replicate, plagiarize, distribute, license, transfer, trade, sell, broadcast, publicly display, transmit or prepare derivative works of any content, logos, copyright, trademark or associated proprietary rights contained in the Flickpost website, unless you are the legal and rightful owner of certain content, or otherwise expressly permitted in writing.

5.3 Any logos, trade names, service marks or any other proprietary designations of third parties incorporated in or accompanying the Flickpost website are for identification purposes only and shall remain the property of their respective owners.

5.4 Flickpost respects copyright law and expects its users to do the same. If you have reason to believe that any content available on the Flickpost website infringes any trademarks or copyrights you own, do notify us accordingly.

5.1 The Flickpost website and its content, as well as any other intellectual property, in part or in its entirety, including, but is not limited to, trademarks, patents, copyrights, marketing, promotional or advertising materials is the sole and exclusive property of Flickpost, and/or its licensors and authorizing third parties.

5.2 You will not exploit, replicate, plagiarize, distribute, license, transfer, trade, sell, broadcast, publicly display, transmit or prepare derivative works of any content, logos, copyright, trademark or associated proprietary rights contained in the Flickpost website, unless you are the legal and rightful owner of certain content, or otherwise expressly permitted in writing.

5.3 Any logos, trade names, service marks or any other proprietary designations of third parties incorporated in or accompanying the Flickpost website are for identification purposes only and shall remain the property of their respective owners.

5.4 Flickpost respects copyright law and expects its users to do the same. If you have reason to believe that any content available on the Flickpost website infringes any trademarks or copyrights you own, do notify us accordingly.

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